Orders & Shipping

We are working hard to make sure your order arrives as quickly as possible. Please contact us about any order or shipping issues or questions you may have!

Please inspect your order upon reception and contact us if any items are defective, damaged or incorrect so that we can evaluate the issue and make it right!

Order Tracking

After ordering, you will recieve a link to your custom order status page. On this page, you will be able to:
- View your order summary and details
- Check the status of your shipment
- Re-order products
- See real-time updates on the location of your shipment
- Opt in or out of Messenger, SMS, and email notifications
- Contact us with any questions or concerns

If for any reason you want to change or cancel an order, please contact us. If your order has not shipped yet, we should be able to cancel it immediately and refund you.

Shipping

Enjoy Free Next Working Day delivery on orders of £50 and over across UK Mainland (exclusions apply) placed before 4PM, Monday to Friday. Orders received after 4pm Monday to Friday, or at the weekend will be processed and dispatched the following working day. All orders with a value of £49.99 and under will be charged at £5.99.

A working day means Monday to Friday, except holidays. Orders placed over the weekend and on public holidays will be processed on the next available working day.

Please expect delays to deliveries during peak times, such as Black Friday, Christmas, or any sale period.

Most of our parcels are sent via DPD courier service.

A charge of £6.99 for Standard Delivery applies to The Highlands & Islands, Northern Ireland, Isle of Wight and Isle of Man. The Highlands and Islands postcodes are as follows: AB31, AB33-38, AB45, AB52-56, FK17-21, IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE.

Unfortunately, we cannot deliver to the Channel Islands.